What should I include when I contact support?
Send the email address used for your scan, your scan or dashboard link if you have it, and the issue you want us to check. Do not email SSNs, full dates of birth, passwords, or card details.
Contact Leak Check Me
For support, refunds, privacy requests, removal-status questions, or account access help, email support@leakcheckme.com.
Support email
Use this for scan, scrub mission, account, billing, and privacy requests.
Billing help
Include the email used at checkout and the scan or dashboard link when available.
Privacy requests
Ask us to review stored scan data, scrub ledger entries, or account data tied to your email.
Common questions
Frequently asked questions
Can Leak Check Me remove leaked databases?
No. Leak Check Me can show known breach exposure and help reduce public linkability, but we do not edit or remove third-party leak databases.
How do scrub missions work?
A scrub mission queues eligible broker opt-outs and contact cleanup tasks, uses guided browser sessions where supported, and tracks proof, status, and follow-up verification.
Why does a browser agent sometimes need my help?
Some provider forms require CAPTCHA, email confirmation, SSN fragments, or other personal fields that we should not permanently store. The agent can pause so you can take over safely.
Billing and refunds
For billing portal issues, duplicate payments, subscription cancellations, or refund requests, email support with the purchase email and the scan ID or dashboard link.
Support info
Leak Check Me is a privacy scan and scrub mission service for public identity links, broker opt-outs, and contact cleanup workflows. We only scan the identifiers you provide and we only mark removals complete when provider proof or operator verification exists.